There's this thread in Istorya.net that working in a call center is a "no-brainer" -- so easy even a dumbass could do it? Heheh. I don't know. All i know is, working in a call center 'team' is not like in a basketball/baseball/soccer/whatever team sense but like a part of a team of racehorses -- you are made to run like hell over a burning racecourse set with landmines and thorns and booby traps and then there's the panel of judges at the finish line flashing scorecards rating you for how relatively unscathed you managed to be... Of course, you are fed like thoroughbreds -- unlike in other jobs where you are "kayod kabayo" [worked like a horse] and fed weeds at the end of the day... I take it back, not fed like throughbreds -- you can feed like a pig -- and so many do -- and they balloon up after a few months with the accompanying systemic diseases -- what with sitting all day and getting all kinds of crap both from both your bosses and customer